Terms of Use

(2) Privacy Policy

We respect your Privacy

Katie Eden Todd and Persona Grata respects your right to privacy and is committed to safeguarding the privacy of our customers and website visitors.  We adhere to the Australian Privacy Principles contained in the Privacy Act 1988 (Cth). This policy sets out how we collect and treat your personal information.  “Personal information” is information we hold which is identifiable as being about you.

Collection of, and accessing your information

Client records are regarded as confidential and therefore will not be divulged to any third party, other than if legally required to do so to the appropriate authorities.

We will not sell, share, or rent your personal information to any third party or use your e-mail address for unsolicited mail. Any emails sent by this Company will only be in connection with the provision of agreed services and products.

Changes to this Policy Privacy

This Privacy Policy forms part of our Terms and Conditions and therefore the agreement between you and us (either in your capacity as a client or a third-party service provider). We may, from time to time, amend this Privacy Policy, in whole or part, in our sole discretion. Persona Grata reserves the right to revise the terms and conditions of this Agreement at any time. Any such revision will be binding and effective immediately upon posting of the revised Agreement on our website. Your continued use of our site constitutes agreement to any revision of the terms and conditions of this Agreement.

Katie Eden Todd and Persona Grata respects your right to privacy and is committed to safeguarding the privacy of our customers and website visitors.  We adhere to the Australian Privacy Principles contained in the Privacy Act 1988 (Cth). This policy sets out how we collect and treat your personal information.  “Personal information” is information we hold which is identifiable as being about you.

Collection of, and accessing your information

Client records are regarded as confidential and therefore will not be divulged to any third party, other than if legally required to do so to the appropriate authorities.

We will not sell, share, or rent your personal information to any third party or use your e-mail address for unsolicited mail. Any emails sent by this Company will only be in connection with the provision of agreed services and products.

Changes to this Policy Privacy

This Privacy Policy forms part of our Terms and Conditions and therefore the agreement between you and us (either in your capacity as a client or a third-party service provider). We may, from time to time, amend this Privacy Policy, in whole or part, in our sole discretion. Persona Grata reserves the right to revise the terms and conditions of this Agreement at any time. Any such revision will be binding and effective immediately upon posting of the revised Agreement on our website. Your continued use of our site constitutes agreement to any revision of the terms and conditions of this Agreement.



(3) Registration

You can access many areas of the Website without registering or subscribing but if you wish to view certain content or access certain services or other Products, you may be required to register with the Website.

When you register with the Website we will ask you for certain personal information. Any personal information that you provide to us will be handled in accordance with our Privacy Policy.

If you register with the Website you may be required to create a password. In order to prevent fraud, you must keep this password confidential and must not disclose it or share it with anyone. If you know or suspect that someone else knows your password you should notify us by contacting hello@katieedentodd.com immediately.

If we have reason to believe that there is likely to be a breach of security or misuse of the Website through your account or the use of your password, we may require you to change your password or we may suspend your account. Until you have changed your password or we have reactivated your account you may not be able to access certain parts of the Website.

You agree that all personal information that you supply to us will be accurate, complete and kept up to date at all times. We may use the information provided to us to contact you in accordance with our Privacy Policy.

You may not have more than one registration with the Website. We reserve the right at our discretion to delete or cancel the registration of any person who in our opinion possesses more than one profile at any time.

We reserve the right to suspend or cancel any registration at any time where it is reasonable for us to do so, including where you are not in compliance with these Terms and Conditions of Use and Purchase.



(4) Quiz

You will be able to use the Website to take a free Persona Archetype Quiz (the “Persona Archetype Quiz”) or a free Relationship Style Quiz (the "MFN Quiz"). The results are automatically analysed and your results will be shown on your screen. To save your results you will need to note them down or take a screen shot. We do not save your results.

The quizzes are intended to be fun and educational, and they may help increase your awareness of particular traits or of particular forms of issues. They are not by themselves tools for diagnosing any type of health or mental health condition. They should not be understood as providing any type of diagnosis or medical recommendation.

(5) Purchase of Digital Content and Services

We offer digital content and services for purchase on the Website. They are provided as described there. We reserve the right to change the descriptions and Products offered from time to time.

Our Products are licensed, not sold, to you. They remain our property. The intellectual property rights (including copyright) in the Products remain with us and/or our authors/licensors as applicable.

Our products may include digital rights management information and technology, which you agree not to tamper with or remove, and which is intended to deter or prevent misuse of our intellectual property.

Our e-books are in the PDF format and require an up-to-date PDF reader to be used for their intended purpose.

At the time you place any order for which payment is required you must give authority for payment. We may take payment from you at any time between you placing the order and us providing the services or you requesting access to the digital content.

Your order is an offer to purchase from us. There will be no contract of any kind between you and us unless and until we actually take payment from you, at which point we will e-mail you with confirmation of the contract and acceptance of your order. At any point up until then, we may decline to supply the services or digital content to you without giving any reason.

If we take payment and subsequently fail to provide the services or make the digital content available to you for any reason we will refund you in full.

The prices payable for the items that your order are clearly set out on the Website. If, by mistake, we have under-priced an item, we will not be liable to supply that item to you at the stated price provided that we notify you before we dispatch or make available the item concerned.

Payments are made through the Website electronically. When you pay by credit or debit card you consent to us carrying out certain checks which include obtaining authorization from your card issuer to ensure you have adequate funds and for security reasons. This may involve validating your name, address and other personal information with your bank or credit reference agencies if necessary.

All prices shown are in Australian dollars ($AUD), unless specified otherwise, and include GST, where applicable.

Where after purchasing or otherwise downloading our Products you ask us to supply a replacement then unless you have a statutory right for us to replace the Product any replacement is at our discretion. In particular please note that our e-books are updated from time to time and replaced so in any event a replacement may not be available.



(6) Refunds and Cancellation Policy

a)     We will not exchange or refund any electronic products, including eBooks or Podcasts

b)     We will refund products if the product is faulty or damaged, has been incorrectly described or does not match the sample shown, is not of merchantable quality, or is not fit for a purpose, provided the request for exchange or refund is made within a reasonable time in accordance with our obligations under the Trade Practices Act 1974 (Cth).
 

Claims must be made within 14 days of receipt when items are received by you in a damaged condition. To request a return please contact hello@katieedentodd.com by email.

By requesting a refund, you certify that you have deleted all copies of digital content downloaded from or otherwise accessed on the Website, or sent to you by other means.

Gift codes and custom orders are non-refundable and non-exchangeable.

In order to obtain a refund, you must warrant to us that you have (i) not shared any copies of the relevant content with any other person and (ii) deleted or destroyed all copies of these materials that you have in your possession.

We reserve the right to refuse a refund if:

• you placed an order after having requested a refund in the past;
• your payment is linked to chargeback or dispute attempts;
• we have strong reason to believe that you have shared the content
• we have strong reason to believe that you have shared your access credentials with other people, e.g. if there have been access attempts from many different locations;
• you provide intentionally misleading information

(7) Acceptable Use

You must not use the Website in any way that causes, or may cause, damage to the Website or impairment of the availability or accessibility of the Website; or in any way which is unlawful, illegal, fraudulent or harmful, or in connection with any unlawful, illegal, fraudulent or harmful purpose or activity.

Unless otherwise stated, Katie Eden Todd and/or its licensors own the intellectual property rights in the website and material on the website. Subject to the license below, all these intellectual property rights are reserved.

You may view, download for caching purposes only, and print pages or other content from the website for your own personal use, subject to the restrictions set out below and elsewhere in these terms and conditions.

Any education provided is general by nature. Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements. You should consult your doctor or medical professional or for any specific advice relating to your mental or physical health.

You must not use the Website or Products for any business-related assessments, including, but not limited to, pre-employment tests or employee evaluation.

You are solely responsible for any content that you publish on the Website or communicate to other users.

You must not (unless you have express written authorization from the website owner, Katie Eden Todd):

• republish material from this website (including republication on another website);
• sell, rent or sub-license material from the website;
• show any material from the website in public;
• reproduce, duplicate, copy or otherwise exploit material on this website for a commercial purpose;
• edit or otherwise modify any material on the website; or
• redistribute material from this website except for content specifically and expressly made available for redistribution.

Where content is specifically made available for redistribution, it may only be redistributed within your organization.

This website has a blog that allows users to leave a comment on. Offensive, defamatory, and illegal material should not be posted on the website.

(8) Limitations of liability

Katie Eden Todd will not be liable to you (whether under the law of contact, the law of torts or otherwise) in relation to the contents of, or use of, or otherwise in connection with, this website:

• to the extent that the website is provided free-of-charge, for any direct loss;
• for any indirect, special or consequential loss; or
• for any business losses, loss of revenue, income, profits or anticipated savings, loss of contracts or business relationships, loss of reputation or goodwill, or loss or corruption of information or data.

These limitations of liability apply even if Katie Eden Todd has been expressly advised of the potential loss.



(9) Copyrights & Trademarks

The trademarks, names, logos and service marks (collectively “trademarks”) displayed on this website are registered and unregistered trademarks of the website owner. Nothing contained on this website should be construed as granting any license or right to use any trademark without the prior written permission of the website owner. The written content displayed on this website is owned by its respective author and may not be reproduced in whole, or in part, without the express written permission of the author.



(10) Unsolicited Idea Submissions

We do not accept or consider unsolicited ideas, including but not limited to creative proposals, ideas for new, enhanced or improved products, technologies or services, marketing campaigns, promotions, processes, materials, artwork, plans, strategies, theories or product names. Please do not submit any unsolicited ideas, articles, original creative artwork, suggestions or other works in any form to us.

The sole purpose of this section is to simply avoid potential disputes when our products, website content or business strategies might seem similar to unsolicited ideas submitted to us.

If, despite our request that you not send us any ideas or suggestions, you still choose to submit them, then regardless of what your letter, comment, e-mail or any other form of communication says, you agree and understand that the following terms will apply to your submissions:

• your submissions will automatically become our sole property, without any compensation to you, and we will have no obligation of any kind to you or anyone else with respect to your submissions;
• we will be free to use or redistribute the submissions in any way and for any purpose, including but not limited to developing, acquiring or advertising products or services competitive with those mentioned by you;
• there will be no obligation for us to review your submissions or develop your ideas;
• no confidential relationship or obligation of secrecy will be created between you and us by your submission and its consideration by us – everything you submit shall be deemed to be non-confidential and non-proprietary. We shall be free to use any information you submit on an unrestricted basis, whether or not we were working on similar ideas, products or technology prior to receiving your submission.

We do welcome your feedback – if you want to send it to us, please e-mail us at hello@katieedentodd.com However, please do not include any ideas that this policy will not permit us to accept or consider.

(11) Exceptions

Nothing in this website disclaimer will exclude or limit any warranty implied by law that it would be unlawful to exclude or limit; and nothing in this website disclaimer will exclude or limit Katie Eden Todd’s liability in respect of any:

• fraud or fraudulent misrepresentation on the part of Katie Eden Todd or
• matter which it would be illegal or unlawful for Katie Eden Todd to exclude or limit, or to attempt or purport to exclude or limit, its liability.

(12) Indemnity

You agree to fully compensate us in respect of any losses, damages, costs, liabilities and expenses (including, without limitation, legal expenses and any amounts paid by us to a third party in settlement of a claim or dispute on the advice of our legal advisers) incurred or suffered by us on a full indemnity basis arising out of any breach by you of any provision of these terms of use, or arising out of any claim that you have breached any provision of these terms of use.

(13) Variation

We may revise these terms of use from time to time. Revised terms of use will apply to the use of the Website from the date of publication of the revised terms of use on the Website.



(14) Transfer / Assignment

We may transfer our contract with you to someone else: we may transfer, sub-contract or otherwise deal with our rights and/or obligations under these terms of use without notifying you or obtaining your consent. We will ensure any such transfer does not deprive you of your rights under the contract.

You need our consent to transfer your rights under this contract: you may not transfer, sub-contract or otherwise deal with your rights and/or obligations under these terms of use without first obtaining our consent.



(15) Severability

If a court finds part of this contract illegal, the rest will continue in force. Each of the paragraphs of these terms operates separately. If any court or relevant authority decides that any of them are unlawful, the remaining paragraphs will remain in full force and effect.

(16) Entire Agreement

These terms of use, together with our privacy and refunds and cancellation policies, constitute the entire agreement between you and us in relation to your use of the Website and supersede all previous agreements in respect of your use of the Website. Nothing in these terms shall operate to deprive you of your statutory rights.



(17) Law and Legal Proceedings

These terms are governed by the law of Western Australian and you can bring legal proceedings in respect of the Products in the Western Australian courts. We protect our intellectual property rights (IPR) in any country.



(18) Our Details

The full name of our company is Katie Eden Todd PTY Ltd.

We are registered in Western Australia. Our registered postal address is PO Box 1087

South Perth, WA, 6961, Australia.

If you have any concerns or complaints you can contact us by email at hello@katieedentodd.com